The Differences Between Xerox and Samsung Printers
The competition in consumer and business printers is quite heavy. This competition is further emphasised as there are manufacturers that excel in the photography industry, manufacturers that are famous for delivering other computer peripherals and companies that have experience in developing photocopiers.
Take Samsung as an example; since they are well known for manufacturing high quality televisions as well as some nice digital cameras that boast high image quality. If these products evolve and continue to impress consumers, the very printers that they make should cause the same impression making Samsung printers a good buy.
However, the decision on which printer to get can be tough when you have competitors like Xerox on the other end where Xerox has created a reputation for developing quality photocopiers. The brand name alone highlights its superiority and enjoys a longer history in developing printing technologies.
What makes it even more difficult to make a decision are the various models that are out with Xerox or Samsung brand names. A number of these printers are quite friendly on the budget, while more expensive models are similarly advanced in terms of their features. You will have to set a budget and then compare the differences between Xerox and Samsung printers directly.
Design
Samsung is very famous when it comes to their designs as often come out black and glossy to match their monitors and laptops. In terms of design, Samsung could be a good choice for perking up any office desks. Not only are their designs sleek, but many of Samsung's printers are also very compact including some of multifunction printers available.
Xerox printers come out as traditionally white, but should also be looked at as they are compact as well. Although Samsung printers have some white designs, Xerox Phasers and other models may better match traditional office setups.
Variety and Features
Xerox is very competitive going as far as directly comparing the performance of their models against big contenders like Canon. This is most noticeable in the many multifunction printers that are available where each multifunction printer strives to excel in easy network integration, overall user-friendliness, multitasking, remote intelligence, security and software. These are all important features that business users need to avoid any problems that disrupt the business workflow making Xerox a great choice when performance is needed most. Their printers work quickly and last without much need for maintenance.
Samsung is more of the consumer-friendly choice where it presents its printers in five different categories ranging from the simple black and white laser printers all the way to the colourful multifunction laser printers that also perform well in mission critical tasks. Samsung is also one of those companies that try to be as green as possible by reducing footprints without sacrificing in performance. Many of their environmental technologies are being integrated with their printers, putting Samsung in a strong position in the printer market.
Both Samsung and Xerox continue to roll out new models with Samsung trying out new designs while Xerox aiming to perform better for businesses. The bottom line for making the final choice rests on the price tag in relation to the features being offered.
Derek Rogers is a freelance writer who represents a number of UK businesses. For a wide range of Colour Laser Printers, he recommends Printware Ltd, a leading supplier of Samsung Printers.
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Photocopier Service Contracts – The Sensible Option
Photocopiers require regular maintenance which can be expensive when paid for on a time and materials basis. When you take out a maintenance contract, part of the service is 'preventative maintenance' this is carried out to reduce breakdowns over the period of the contract. This also means, in most cases all replacement parts required to get your photocopier back up and running, labour costs, genuine branded toner and call out fees are included.
Before buying or leasing your photocopier you will get a costing for every print you make so you only pay for what you use on a cost per copy basis, so you will know up front what you are likely to be charged without having to worry about a huge bill at the end of the month.
The Assurances
Additionally, there are some assurances you get when taking out a service contract like copy quality assurance. This means that if there are any issues with the quality of your print a copier engineer will come and sort the problem out.
Many companies ensure their engineers are manufacturer trained prior to attending any call-outs, thus ensuring quick resolutions to problems. Work on your machine is also carried out according to the manufacturer's instructions giving a prolonged life to your photocopier, rather than having the dreaded 'down-time' with work pending but no way to print it.
Down time is also another factor when looking at a service contract as the less time it takes for an engineer to get out to the photocopier, the quicker you get to use the machine to print again. Many good copier companies target a response time to breakdown calls, generally around 4 hours maximum. So if your photocopier stops working in the morning they can guarantee it to be working again that afternoon.
So What About System Software Upgrades?
Another thing to think about before taking out a service contract would be the system software upgrades you are offered which will be carried out free of charge. A photocopier is just like a computer, over the term of your agreement, which in some cases could be 5 years, software will inevitably need upgrading so many companies do this so the equipment stays serviceable, which is beneficial to all involved.
Most photocopier companies know over a certain time period what parts will need replacing on a photocopier and the overall costs involved. It is in their best interests to fit genuine parts from the very start to help prolong the life of the various parts and keep the copier running smoothly and healthily. Fitting budget, non genuine parts can have a detrimental effect on the daily running of the photocopier.
The author is based in Surrey, England and works in the new media industry. He has successfully used DMCplc for various printing and copying equipment including: Canon colour photocopiers andmultifunction printers.
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